Check-in and check-out
Check-in
Check-in is normally available from 3PM onwards. Early arrivals before 3PM can leave luggage in our storage free of charge. All stored bags are tagged to ensure that everyone receives the correct luggage.
Check-in before you arrive
You have the option to check in online before arriving at the hotel. Online check-in opens 3 days prior to arrival. We use the AeroGuest app for this.
You can also use the AeroGuest app as a digital key for your room.
Download it from the Google Play Store or the Apple App Store.
Check-out
Check-out should be completed by 12 noon. In case you need later check-out, please enquire at reception about availability.
Express check-out
If you are in a hurry and can pay by credit card or if you have pre-paid for your stay in advance, then you can use the Express check-out and avoid waiting time at reception. The Express check-out box is located in the lobby next to the main entrance. Your receipt will be e-mailed to you the same day.